With all these services under its belt, you'd think Uber was invincible. However, not even Uber was able to escape the wrath of 2020. While Uber itself suffered in 2020, UberEATS grew tremendously. Over 200% from 2019, to 2020.
Lyft, Uber’s main competitor suffered even more in 2020. With their revenue and number of drivers cut in half, they still haven’t recovered. In 2017 Lyft became the publics’ first pick when Uber faced backlash over several issues including cultural issues, political issues, and legal issues. Lyft offers similar services with less variety, allowing you to unlock bikes/scooters and get rental cars alongside their flagship service: on demand taxis. In comparison to Uber, which operates in 10,000 cities across 64 countries and maintaining approximately 3. 5 million drivers; Lyft operates in 321 cities across United States and Canada with approximately 1 million drivers. While both Lyft and Uber are massively successful, there is still room for improvement.
The ride share and transportation industry isn’t going anywhere.The future is autonomous/self- driving cars or on demand rental cars. Hail an Uber or Lyft and an empty car will pilot its way to your door, you drive yourself to your destination and the vehicle departs. Implementing new technology into your app could give you the cutting edge you need.
Why is Uber ‘uber’ Successful?
To ensure your app is successful, you need to know why Uber is so successful.
Founded at the perfect time, during the rise of smartphones, apps and on-demand services, Uber created a whirlwind of convenience at a user's finger tips. The decacorn's goal has always been to pick up the slack of public transportation. Improving efficiency and overall access to transportation in urban centers. Because Uber has no hand in the schedule of its drivers, it created an autonomous workforce enabling for short wait times, usually around 5 minutes.
Drivers drive because they want to, not because they have to. Many of them enjoy the extra profit, and the company of a stranger. Uber's blog"Why I Drive"quotes several freelance drivers as stating they love the flexibility.
How much do Uber driver's make?Earnest.comshowed that a majority of drivers (84%) make anywhere from $0 to $500 a month, and 2% make anywhere between $1500-$2000 a month. The flexibility and potential earnings bring drivers in flocks. Uber Currently has over 3 million active drivers world-wide, more than double Lyft’s active driver count. Many drivers utilize both ride- sharing apps to maximize their profitability. Riders gravitate towards Uber over Lyft for the shorter wait times due to the abundance of drivers. Uber is all about profit, registered drivers do not receive a discount when requesting a ride for themselves.
Uber is more readily available in multiple countries, increasing the number of global riders. The fees and price sit around the same between Lyft and Uber. At this point both apps are very similar, since rivals will mimic and adapt as time goes on. However, there are a few key differences between the apps
But as time goes on. However, there are a few key differences between the apps.
The first, is saving locations. While both Lyft and Uber allow you to save your home and work address, Uber gives you the option to save additional addresses to your “saved places. ” On Lyft, your favorite places fall to the bottom of the list making them harder to find.
Uber offers wheelchair accessible ride options, while Lyft does not. Most of the other ride options remain the same between the two. Both apps allow you to edit the ride mid-transit, see your driver information, and tip mid-ride. However only Uber allows you to split the fare, Lyft removed the option in October. Once a ride has been completed, Uber pops up with options to share your trip, provides safety
Once a ride has been completed, Uber pops up with options to share your trip, provides safety center information, or call 911 and share your location and information with authorities. While Lyft, simply shows a popup wishing you well. Due to a few scandals in 2017, Uber added additional safety features to accommodate and protect it’s users.
The list continues on their differences, to read the full articleclick here.
RecentlyUber acquired Drizly, an alcohol marketplace that offers a variety of beer, wine, and spirits online. Adding to its arsenal of food and beverage services. As stated previously Uber has its hands in a lot of pots. package delivery, food delivery, rideshare, grocery delivery, the list will only get longer. Uber, unlike Lyft, has its hands in almost all things transportation. From food delivery, to pet friendly ride share options, and grocery delivery. Uber is making an effort to bring transportation and convenience to the palm of it’s users’ hands. How Does Uber Work?
How Does Uber Work?
The Technology of Uber:
Uber provides a short blog detailing“How Does Uber Work”which runs through the steps of requesting a ride, the ride, and the reviews. We want to go a little more in-depth with how the Uber app works and talk a little bit about the technology powering the Uber app.
The key features we’ll be dive into the technology for are Geolocation, push notifications, and payment processes.
First up is Geolocation, it’s a lot easier today than it was back in 2010, technology and both Android OS and iOS have progressed. The technology varies depending on the phone’s operating system. For iOS devices Uber uses CoreLocation framework to determine the user’s geographic location, altitude, orientation, or position relative to nearby iBeacons by using all hardware available. The Android version uses Google’s location API. Geolocation services must provide accurate locations of the driver and the rider, provide efficient route navigation and directions.
Uber’s push notifications and SMS messages use Twilio, with the assistance of Apple Push Notification Services, and Google Cloud Messaging.
There are a few integrations and APIs Uber uses to process payment. The first is Braintree, a mobile payment market to accept card payments. The second is PayPal’sCard.ioservice for scanning credit cards (feature available only on iOS devices. )
Now that the important technology has been laid out, let’s talk about features.
A thorough and innovative feature list will set your app apart from both Lyft and Uber. However, it’s important to acknowledge what features both apps offer their users, the purpose, and how you can implement similar features while maintaining an edge.
Request a Rider
Schedule a ride
On the Uber home page: Food delivery (connects with UberEATS), Grocery delivery, pay by the hour, Package delivery, explore (integrated with yelp)
Various safety features
Ride selection (vehicle class )
Split the fare
The Uber Driver app allows a user to dictate whether they wish to drive or deliver goods. According to their Google Play description “no other app offers the same opportunities”.
Turn on availability
Destination filters for driving, not delivery (limited)
At a minimum, your ride share app needs to offer the entirety of the passenger feature list, as well as a unique interface for your drivers. Offer a dashboard that’s easy to use, displays peak ride hours, an earning calculator, an online vs offline toggle switch, and a way for drivers to designate where they want to work. If you look at a majority of the criticism Uber faces, it’s due to customer support, and technical difficulties with payment features. Ensure that your secure payment and cash out functions are fully tested each time an update is pushed to your apps, and send plenty of user notifications keeping a balanced level of transparency between your business and the business of your drivers.
Before allowing drivers to fully sign up, create a list of requirements to ensure the legality of their ‘employment’ and the safety of passengers. For instance:
Run a background check on new signups
Have a valid driver’s license
Require drivers to be at least 21 years old (If you’re under 25, must have 3 years of driving experience)
Have an eligible vehicle (4-doors)
Proof of residency
Proof of insurance
Require an online screening
In a deep dive comparison of Lyft and Uber, from a driver’s perspective, we see that while Uber gives more control to the passengers, Lyft give more control to the drivers. The RideShareGuy, shares that Lyft allows him to more easily screen riders, and better choose the trips he would like to pick up, as well as the fact that Lyft seamlessly integrates with Google Maps and automatically initializes navigation via Google. Uber, however, integrates with Waze and requires you to manually start the navigation. Another point given to Lyft are destination filters. This feature is usually available on both apps (Uber has removed this feature in New York and Dallas, and restricts it’s use to twice a week, as well as removing the feature all together during busy drive times), Lyft allows this feature to be used to six times a day. A destination filter allows a driver to filter rides that are headed in a specific direction.
A few additional features to consider would be the ability for a rider to favorite drivers, an in-app chat for passengers and drivers to communicate through in case of confusion, and driver working limit to keep your ‘employee’ welfare in check. Create a gamification system that encourages drivers to pick up more trips, and consistently login, add a rewards system for passengers so they return and refer their friends.
When it’s all said and done, Uber is a business. Earlier we revealed that Uber has always struggled to make a profit.
How To Make an App Like Uber?
Rehash: Technology Required
Now that we’ve gone over the business and technology stacks, let’s get into how to actually build the app.
The specific technology of the app may vary depending on your actual technical requirements and scope. However, this is a good starting point for your Uber-esque app.